What are some questions I can ask new customers to help avoid credit control mistakes

Some good questions to ask whenever you land a new customer are:

• When do you do payment runs?

• Who do I talk to about invoices getting paid?

• What information has to go on the invoice for it to get paid?

With this information at hand, you’ll never waste time sending an invoice that simply can’t be paid or chasing the wrong person when it’s past due.