Here are the nine biggest credit control mistakes that cost businesses money. Keep these in mind when developing your policy.
Assuming all clients are the same
Unclear payment terms
Slow invoicing
Rolling over (do not get paid one month too late for each invoice, if a customer is late for Jan payment, and Feb is also due, ask for both to be cleared, don’t accept Jan now, Feb later)
Here are the nine biggest credit control mistakes that cost businesses money. Keep these in mind when developing your policy.
Assuming all clients are the same
Unclear payment terms
Slow invoicing
Rolling over (do not get paid one month too late for each invoice, if a customer is late for Jan payment, and Feb is also due, ask for both to be cleared, don’t accept Jan now, Feb later)
Shying away from the phone
Not thanking for payment
Making empty threats
Forgetting your teammates